Get help with client accounts, agent workspaces, agency onboarding, listings, AI assistants, NeuroConnect, and platform billing.
Use tutorials and walkthroughs for registration, dashboards, listings, requests, and AI assistant workflows.
Browse FAQsSend a support request when something is not working or when you need help with an account workflow.
Contact SupportSend us a detailed message and our team will route it to the right department.
Email SupportYou can browse public listings and agent portfolios without an account. A client account gives you saved listings, viewing requests, client records, uploaded documents, notifications, and cleaner follow-up with agents.
Open the registration page and choose "Join as agent." You will provide profile details, agency details if relevant, verification information, package selection, optional referral code, and then complete the AI assistant setup before final approval.
NeuroEstates is currently available as a web app and can be installed from supported browsers as a progressive web app. Native Play Store and App Store releases can follow after the web platform and production workflows are stable.
NeuroEstates uses authenticated workspaces, account separation, private record boundaries, HTTPS on production, and controlled document workflows. We do not sell private agent or agency client databases to competitors. For more detail, review the Privacy Policy.
If you are using a general platform enquiry, you can continue browsing agents or submit a new request with clearer preferences. If your enquiry came from a specific agent's listing or portfolio, that enquiry remains tied to that agent unless you choose to contact someone else yourself.
NeuroEstates is free for property seekers and registered clients. Agents and agencies pay subscription fees for platform workspaces, listings, public portfolios, AI-assisted tools, lead/request tracking, agency packages, and optional add-ons such as NeuroConnect.
NeuroConnect is the Meta Lead Ads integration for NeuroEstates. Agents and agencies can connect authorized Facebook Pages and bring Facebook or Instagram Instant Form leads into their workspace for assignment and follow-up. Live ad-spend and campaign-performance reporting is not included yet.
Explore these helpful resources to learn more about NeuroEstates:
Check if there are any known issues with NeuroEstates services.
For urgent issues, email tech@neuroedge.to with the affected page, account type, and screenshot if available.