Contact NeuroEstates

Reach the right team for onboarding, support, billing, privacy, partnerships, or technical platform issues.

AgentsRegistration, demos, listings, AI assistant setup, and workspace support.

AgenciesPackage questions, referral codes, seat limits, and agency onboarding.

ClientsSaved listings, requests, documents, viewings, and account help.

Use the right inbox

Choose the contact path that matches your issue so the right person can respond with the correct context.

General Inquiries

hello@neuroedge.to

Typically responds within 24 hours

Technical Support

support@neuroedge.to

Account help, onboarding support, and general platform assistance

Technical Issues

tech@neuroedge.to

System bugs and technical problems

Partnerships

partners@neuroedge.to

Partner access, referrals, and approved collaboration questions

Billing & Payments

billing@neuroedge.to

Invoice and payment inquiries

Legal & Privacy

legal@neuroedge.to

privacy@neuroedge.to

Legal matters and privacy concerns

Headquarters

ERF 119 C/O Nordland and Rendsburger Street
Lafrenz, Windhoek, Namibia
Office Hours: 9 AM - 5 PM CAT (Central Africa Time) UTC/GMT +2 hours

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Frequently Asked Questions

How does NeuroEstates work for buyers and renters?

You can browse listings, view agent portfolios, save properties, request viewings, and use AI-assisted guidance to understand what information an agent needs before follow-up.

How can real estate agents benefit from NeuroEstates?

Agents get a public profile, listing portfolio, AI assistant, lead/request tracking, client records, viewing scheduler, follow-up tools, listing analytics, and a cleaner place to manage property interest.

Is NeuroEstates free for property seekers?

Yes. Property seekers and registered clients can use the platform without a subscription. Agents and agencies pay for professional workspaces, listings, AI-assisted tools, analytics, and add-ons.

How do I become a verified agent on NeuroEstates?

Choose "Join as agent" from registration, submit your professional details and verification information, select your package, and complete the onboarding steps. If you belong to an approved agency, use the agency referral code during registration.

What makes NeuroEstates different from other real estate platforms?

NeuroEstates is not only a listing page. It combines public property discovery with agent portfolios, AI-assisted qualification, client records, viewing requests, agency seat management, lead analytics, follow-up workflows, and NeuroConnect lead tracking as it rolls out.

What are your response times for different inquiries?

Technical Support: 24-48 hours
General Inquiries: 1-2 business days
Agent Support: 24 hours
Partnership Inquiries: 2-3 business days
Billing Issues: 1-2 business days
Legal Matters: 3-5 business days