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Contact NeuroEstates

Get in touch with our team. We're here to help you navigate the future of real estate with AI.

Get in Touch

Have questions about NeuroEstates? Need help with your account? Want to learn more about our AI solutions for real estate? We're here to help.

General Inquiries

hello@neuroedge.to

Typically responds within 24 hours

Technical Support

support@neuroedge.to

Technical support and account assistance

Technical Issues

tech@neuroedge.to

System bugs and technical problems

Partnerships

partners@neuroedge.to

For agencies and enterprise partnerships

Billing & Payments

billing@neuroedge.to

Invoice and payment inquiries

Legal & Privacy

legal@neuroedge.to

privacy@neuroedge.to

Legal matters and privacy concerns

Headquarters

Nordland street, 32, Lafranz
Windhoek, Namibia
Office Hours: 9 AM - 5 PM CAT (Central Africa Time) UTC/GMT +2 hours

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Frequently Asked Questions

How does NeuroEstates work for home buyers?
NeuroEstates provides AI-powered assistance to help you find properties, get market insights, and connect with verified real estate agents. Simply ask our AI assistant about your property needs, and we'll guide you through the process and connect you with professionals who can help.
How can real estate agents benefit from NeuroEstates?
Agents get their own AI assistant that works 24/7 to qualify leads, answer basic questions, and schedule appointments. This means no missed opportunities, higher quality leads, and more time to focus on closing deals rather than initial inquiries.
Is NeuroEstates free for property seekers?
Yes. Our AI assistant and property search features are free for people exploring, buying, or renting property. If you want to sell or let a property through NeuroEstates, you first register as a client and then submit your request through the client dashboard. We only charge real estate professionals for advanced features and lead management tools.
How do I become a verified agent on NeuroEstates?
Visit our registration page and submit your real estate license information. Once verified, you'll get access to create your AI agent, manage leads, and connect with potential clients through our platform.
What makes NeuroEstates different from other real estate platforms?
Unlike traditional property portals, NeuroEstates focuses on intelligent conversations rather than just listings. Our AI understands natural language, asks qualifying questions, and provides personalized assistance before connecting you with the right human professional.
What are your response times for different inquiries?
  • Technical Support: 24-48 hours
  • General Inquiries: 1-2 business days
  • Agent Support: 24 hours
  • Partnership Inquiries: 2-3 business days
  • Billing Issues: 1-2 business days
  • Legal Matters: 3-5 business days