Privacy Policy

Introduction

NeuroEdge is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate interaction platform.

By accessing or using NeuroEdge, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number)
• Property preferences and search criteria
• Communication preferences
• Account credentials (for registered agents)
• Professional information (for real estate agents)

Automatically Collected Information

When you use NeuroEdge, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Interaction data with our AI agents
• Location data (with your permission)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our AI real estate services
• Connect you with appropriate real estate agents
• Improve and personalize your experience
• Communicate with you about our services
• Ensure platform security and prevent fraud
• Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

• With Real Estate Agents: When you express interest in a property or service, we share necessary information with relevant agents to facilitate connections
• Service Providers: With trusted third parties who assist in operating our platform (hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights and safety

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Secure development practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at privacy@neuroedge.ai

Cookies and Tracking

NeuroEdge uses cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may affect platform functionality.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children's Privacy

NeuroEdge is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@neuroedge.ai
Address: Nordland Steet, 32, Lafranz, Windhoek, Namibia